FAQs

ORDER INFORMATION

Yes, all our products are made to order so all options of customization are available. Contact our team on the given number to customize your order.

We operate from our workshop studio based in Lahore where we keep several sample pieces that our clients can come and review once they’ve placed their order. However, since we follow a made to order model, every design is not available.

Placing an order online does not mean you cannot ensure quality. We always encourage our clients to be a part of the production process, especially when the order is customized.

We welcome our clients to visit our workshop to check the finish before having the product delivered. Pictures and videos of the finished product can also be shared via Whatsapp with clients who are unable to visit in person to make sure they’re happy with the finished product.

Once you confirm any furniture order, our team will ask you about your preferred fabric in terms of material and color. Based on your preferences, a number of sample swatches will be sent to you to choose from.

For your convenience, sample fabric swatches can be delivered to you. This will help ensure the quality, texture and color of the fabric.

DELIVERY INFORMATION

The products listed on our website under the furniture category are all made to order and require a minimum of 2 weeks before they can be delivered. However, products in the accessories and fabrics category are ready for delivery.

Currently, we do not offer free delivery, which is why the order amount does not include delivery cost. To facilitate our clients, we outsource delivery services and the customers can pay directly to the vendor as per the rate list provided in the link.

The delivery timeline is generally 2 to 4 weeks depending on the design. However, our team may decide if the order can be delivered sooner in case of urgencies.

All furniture products are made to order hence 50% advance payment in advance via bank transfer is required. Cash on delivery is only available on selective items.

If you order fabric only, the cost of delivery is charged per kg which can be calculated on checkout.